Effective Ward Management 2007
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Programme
10.00 Chairman’s opening remarks

10.05 Keynote address: Achieving excellence as a ward manager
Ros Moore Professional Officer, Acute Care Nursing and Research, Department of Health

10.35 Q and A

10.40 Does effective ward management really have an impact on patient care?
• The impact of Ward Managers on their team
• How Ward Managers significantly influence the care of patients on their wards
• How Ward Managers can make a difference
• What sets ‘the best apart from the rest’
• Individual and Career Development
Bethan Douglas Hay Group

11.15 Coffee

11.45 Redesigning systems and processes: making change happen
• Systems & processes – understanding the differences
• Change or improvement – the importance of measurement
• Towards continuous improvement: from ‘improvement projects’ to ‘improvement teams’ – introducing the Clinical Microsystem concept (Dartmouth Hitchcock)
• Understanding the value of diversity, creativity and inclusivity
Alan Nobbs Network Manager, North and East Yorkshire and Northern Lincolnshire Cardiac network

12.15 Strategic thinking and influencing people
Speaker TBC

12.35 Q and A

12.40 Co-ordinating activity and utilising the skill mix inline with demand
• Overcoming the challenge of increasing ward workloads
• The WTD and the nursing challenge
• The devolution of management and administration responsibilities to ward staff
• Competing for resources in financially challenged trusts
• An insight into new and powerful top-down workforce planning and development (WP&D) techniques
• A guide to powerful software developments, such as staff rostering programs, which create duty rotas using ideal staff numbers and mix
Dr Keith Hurst Leeds University IHSPHR, Health & Social Care Policy Group and Editor, International Journal of Health Care Quality Assurance

1.10 Lunch

2.00 Empowering and developing staff

• What is empowerment?
• Why have empowerment?
• Enabling the individual
• Implementing in the organisation
• Monitoring and feedback
Jayne Toplis General Manager: Staff Training & Development Postgraduate Centre, Basildon & Thurrock University Hospitals NHS FT

2.25 Creating and implementing an effective training and development programme

How to:
• Realise an environment that encourages life long learning
• Recognise the many forms of learning and development
• Challenge the clinical vs. study problem
• Empower clinical staff with control over their development
• Effectively manage limited resources
• Welcome creative and innovative ideas
• Share good practice and disseminate knowledge
Steve Andrews Charge Nurse, University College Hospitals NHS Trust


2.55 Q and A


3.00 Financial Management

• Understanding your budget statement
• Staffing & skill mix
• Effective rostering
• Taking control
Guy Young Director of Nursing & Quality, Homerton University Hospital NHS Foundation Trust

3.30 Tea

3.50 Maintaining a clean ward
• Implementing the Bedside Checklist in practice
• Sustainability
• Challenges of communicating what’s changed or different?
• Leadership and the importance of communication and ‘visibility’
Sheryl Sykes Matron Hull and East Yorkshire Hospital Trusts

4.20 Risk management: Clinical risks as a ward manager

• Reason’s three buckets model of on the spot risk appraisal
• How foresight is a key skill for ward managers
• The foresight training programme – developed by the NPSA
Jane Carthey Human factors specialist, NPSA

4.45 Q and A

4.50 Chair’s closing remarks


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