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9.00 Chairman’s opening remarks
Dr Michael Sobanja Chief Officer, NHS Alliance
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9.05 Keynote Address
Lord Warner of Brockley Minister of State for Reform (Invited) |
9.40 Session 6a
Is toilet paper a priority? – How to change the way you work |
• Is your structure right for your organisation?
• How do other companies motivate & discipline staff?
• How do some people fit 12 hours of work into an 8 hour day?
• How can you cut down the paper work and prioritise
• How can you be more profitable for the business and earn more yourself
• When do you say yes to target related income and when do you say no
• How have other companies implemented significant change?
• How to keep morale high amongst employees
• How to communicate, negotiate, and influence
• When is change not the answer?
Darren Hasell Founder GMS2 Consultancy & Business/Practice Manager, Kent |
9.40 Session 6b
Ensuring quality in Primary Care |
• Meeting quality standards
• Marketing your practice/service
• Competing on quality
• The future of accreditation
Lucy Warner Associate Director, Primary Care, NHS Clinical Governance Support Team |
10.20 Session 6c
Creating responsive, innovative services using PBC |
• Why emergency admissions is the most important consideration
• Can a general practice really influence emergency admissions
• Easy steps to implementation
• Freeing significant resources from secondary care to primary care for other developments
Dr Donal Hynes GP, Medical Director and PEC Chair, Somerset Coast PCT |
10.20 Session 6d
Latest Employment Law Threats to Surgeries |
• Age Discrimination
• Sickness and Holidays – the latest
• Mergers on the Horizon.? – the legalities of making people redundant
• Maternity Leave and Discrimination Issues
Darius Ferrigno The Law for Business Corporation, Limited |
10.45 Exhibition and Coffee
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11.30 Session 6e
Creating governance and accountability |
• The PCTs role
• Avoiding Conflict
• The balance of regulation and development
• Defining priorities and boundaries – without discouraging engagement
Neil Wilson Director, NA Wilson Associates |
11.30 Session 6f
Financial Planning in General Practice |
• Tax efficient investments
• Tax planning
• Pensions
Stephen Caps Director of Financial Planning, Ramsay Brown and Partners |
12.10 Session 6g
Panel Discussion: Managing threats and opportunities with PBC |
Dr James Kingsland Chairman, National Association of Primary Care
Dr Donal Hynes GP, Medical Director and PEC Chair, Somerset Coast PCT
Neil Wilson Director, NA Wilson Associates |
12.10 Session 6h
“Whose playing field is it?” |
• Early experience of tendering for medical services
• What is Section 11?
• What must a PCT do?
• What do bidders need to do?
• What is the future for Practices?
Dr Martin McShane Chief Executive, North Derbyshire PCT |
12.10 Session 6i
The New Practice Manager: the power for the future |
• What are the background drivers for this change?
• What is the future for general practice?
• How can managers transform their practice?
• How can they be supported – and their teams developed?
• What extra skills are needed?
• What will the practice manager need to become by 2008?
Dr Michael Shillingford Medical Director, Medical Property Fund |
| 12.45 Exhibition and Lunch |
1.35 Session 6j
Making the Shift |
• The White Paper: ‘Our health, Our Care, Our Say – A new direction for community services’
• Making the shift in the way care is delivered
• The Primary Care/Long Term Conditions priority programme
NHS Institute |
1.35 Session 6k
Commissioning unscheduled and elective care |
• Information to Commission
• Changing care pathways
• The introduction of new technologies
• Ensuring a good clinical dialog
Neil Wilson Director, NA Wilson Associates |
1.35 Session 6l
PBC: new roles, opportunities and challenges for Practice Managers |
• The difference between commissioning, contracting and providing
• Practice monitoring and governance
• Utilising data and ensuring quality
• Managing frequent flyers
Val Hempsey Practice Manager, Chair, Institute of Healthcare
Management and Practice Manager, Bridges Medical Practice |
2.15 Session 6m
Working in groups to commission: A Case Study |
• How we formed
• Funding
• Conflicts of interest: commissioning and provision
• Practical tips
Dr Luke Twelves GP and Chair, Hunts Commissioning Consortium
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2.15 Session 6n
Multi Skilling the workforce |
• Implementing new ways of working to make more effective use of clinicians’ time
• Creating capacity by developing and integrating the general practice workforce
• Developing and integrating effective self care services
Working in Partnership Programme |
3.30 Session 6o
Case Study: How I made £440,000 savings |
• Admission avoidance – the key to success
• Changing the practice’s culture
• The integrated nursing team
• Utilising the skill mix
• Exploring the opportunities in community care
Dr Tom Debenham GP in Exmouth, Devon |
3.30 Session 6p
Sickness Absence Management – Practical Advice for Practices |
• Reducing demand for GP sick notes and consultations
• Alternative models to sickness certification and absence management
• The role of occupational health services
Working in Partnership Programme |
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