8.30 Registration and Coffee

9.30 Chair’s opening remarks

Dr Tony Snell, Medical Director Birmingham and Black Country SHA

9.35 Why is chronic disease a national strategic priority?

– Scale of health need
– A major factor in health inequalities
– Multiple emergency admissions
– Little evidence of prediction and prevention of admission
– Treatment often reactive and uncoordinated
– We can do better
– SHA strategy for complex CDM

David Nicholson CBE, Chief Executive, Birmingham and Black County SHA and Chair, NHS SYSTEM REFORM LEADERSHIP GROUP, DEPARTMENT OF HEALTH

10.10 Discussion

10.15 Towards an intelligent health system: The challenge of personalised, anticipatory and preventive care

– International lessons for chronic disease management
– PCTs’ new role in promoting appropriate utilisation
– Getting inside the acute medicine ‘black box’: emergency admission or disorganised care?
– Targeting upstream interventions to maximise the clinical dividend
– Population risk stratification tools
– Aligning nGMS and payment-by-results incentives

Simon Stevens, President, European Division UNITED HEALTH GROUP (EverCare) & Visiting Professor of Health Policy, London School of Economics and ex POLICY ADVISER 10 DOWNING STREET

10.50 Discussion

11.00 Coffee

11.20 Management of long term conditions – the role of Primary Care

– General Practice based management
– The role of the PCT in managing the system
– Self care
– The public health aspects

Dr David Colin-Thomé, National Clinical Director for Primary Care DEPARTMENT OF HEALTH

11.55 Discussion

12.00 CASE STUDY
Primary Care Clinical Effectiveness (PRICCE): The key to delivering premium quality tier 2 level care.


– Background to the PRICCE project
– What we have achieved
– How we did it
– The key principles that come out of this success for future quality delivery in Primary Care

Dr John Heather, GP and Associate Medical Director EAST KENT COASTAL TEACHING PCT

12.40 Discussion

12.50 Lunch
13.50 CASE STUDY
The vertical integration of consultants, GPs and nurses to provide complex CDM care in a community setting – A Kaiser pilot in an area of high deprivation


– How the Acute Trust and PCT have gone about developing the pilot
– What are the expected outcomes
– Chronic renal failure CDM programme
– How using a laboratory based information tool can help identify and systematically manage patients with CRF across the primary/secondary care interface in similar way to CHD managed care

Dr Hugh Rayner, Consultant in Renal Medicine and Medical Director BIRMINGHAM HEARTLANDS AND SOLIHULL NHS TRUST

14.25 CASE STUDY
Managing Complex Care – The team approach


– Team approach to Complex Care Management
– Re-design of the whole system
– Project evaluation
– The implementation process

Dr Steve Cartwright, PEC Chair DUDLEY, BEACON AND CASTLE PCT

15.00 CASE STUDY
The nurse led model of EverCare


– Driver for change – what the data told us
– Chronic diseases and their management
– The role of the nurse
– What’s in it for Secondary Care
– Initial findings and next steps

How does this EverCare pilot compare with ‘Community Matron’ in the PSA targets? What do PCTs have to do in order to deliver PSA targets of:

– Community Matrons
– Reduction of 5% acute bed days.

Terry Mingay, Director of Health and Social Care WALSALL TEACHING PCT

15.35 Discussion

15.40 Tea

16.00 Care management in chronic disease


– Systemic approaches to disease management
– The importance of self management
– Developing a care management approach
– Early experiences from the Haringey tPCT project
– What can care management achieve and how might this fit with NHS strategy?

John Procter, Programme Manager – Team Health PFIZER

16.35 The importance of self care and the EPP to CDM

– The Department of Health’s intention and reasoning
– Proposals for the future
– How self care will be delivered
– Why EPP and CDM?
– Who benefits from EPP
– Making EPP available for those who need it
– Importance of concordance with medicines management
– What else do we need to do? Your chance to contribute to future policy

Sarah Squire, Operational Director EPP and Director of Patient Experience DEPARTMENT OF HEALTH and David Mowat, Workstream Manager Self Care DEPARTMENT OF HEALTH

17.15 Discussion

17.30 Chair’s closing remarks


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